CTO, D. Harris Tours, Inc.
Feb, 2020 - Jun, 20244 years 4 months
- Designed and implemented a end-to-end transportation management system
- CRM
- Scheduling (Drivers & Buses)
- Automated Notifications (Phone, Email or SMS)
- GPS Tracking of Assets
- Invoicing
- Payment Collection
- Customer Portal
- Spearheaded technological transformation and business processes that allowed D Harris to grow from a fleet of two buses to 14(!) buses.
- Updated and enhanced the company's systems with modern tools to better manage the growing business, including real-time bus data, automated maintenance notifications, and automated trip confirmations and notifications via email and SMS.
- Implemented route optimization algorithm to identify opportunities for one bus to handle multiple trips, increasing their daily revenue by 30%.
- Implemented automated notifications for trips, bus maintenance, and billing and invoicing.
(Re)defined processes and procedures for quoting, fulfilling and invoicing trips
Automated email/SMS notifications for trips, driver confirmations, bus maintenance
Automated billing and invoicing
Implemented USDOT required digital format driver logs
Increased daily revenue with better trip optimization