D. Harris Tours, Inc.

• Designed and implemented an end-to-end transportation management system
  • CRM
  • Scheduling (Drivers & Buses)
  • Automated Notifications (Phone, Email, SMS)
  • GPS Tracking of Assets
  • Invoicing
  • Payment Collection
  • Customer Portal
• Led the technological transformation and streamlined business operations, expanding the fleet from 2 to 14 buses and growing daily revenue by 30%.
• Enhanced systems for real-time data on buses, automated maintenance, and trip confirmations via email and SMS.
• Implemented route optimization, increasing bus utilization and boosting daily revenue by 30% without additional operational costs.

Conversant, Inc.

Designed, developed, and maintained the infrastructure and code-base that served many millions of mobile and rich media ads each day. Led the Rich Media effort and helped modernize the ad serving infrastructure and metric collection. Designed and implemented a RESTful API for serving rich media ads and built out scalable backend services to handle integration with existing servers and infrastructure.

Mindjet

Led Mindjet's initial Software as a Service (SaaS) product, Mindjet Catalyst. Transformed Mindjet's business model with the new service, nearly doubling monthly revenue.

Simple Software, Inc.

Founded Simple Software to provide software development and consulting services. Developed the Simple Software Application Platform that provided content management systems and business process management applications to small to mid-sized businesses.

Genetic Savings & Clone

Architected and developed Clonesoft, a bespoke business process automation software that ran every aspect of the company including employee and customer management, order tracking, and clone progress tracking. Also developed the CatBank database, a feline DNA identification website integrated with gene analysis hardware.

Inter@ctivate, Inc.

Managed and maintained IT resources, developed network management tools, and led the growth of the company from 10 to 65 employees. Built and maintained customer websites and web applications, including email marketing tools that handled millions of messages daily.

San Francisco Elks Lodge #3

Managed day-to-day operations of the Lodge restaurant and bar while organizing events to raise funds for underprivileged children. Raised over $34,000 in one year and facilitated the assembly and donation of 100 bicycles for children.

City College of San Francisco

Japanese, Business

California State University-Chico

Computer Science

Butte Community College

Computer Science, General Education